Free Shipping on orders over $100*
Let’s be honest, shipping is expensive and we are a small, specialized company. Unless you have erected a tent in our office, we need to find a way to get your gear to you. And sadly, that involves boxes, and plastic wrapping and an oddly large amount of packing tape. So, in an effort to be transparent, your shipping cost is calculated at checkout. For orders over $100 we offer free ground shipping. Orders will ship either USPS, Fedex or UPS and typically take 3 to 7 days to arrive. The exceptions to this will have shipping costs added to their price prior to checkout. Items excluded from free shipping are:
- Dollies, Trailers & Racks
- Rolled Sails
- Oversize items
We ship USPS, FedEx and UPS ground so expect to receive you package in 3-7 days, depending on where you live. If you need your item expedited, feel free to give us a call or drop us a line and we will do our best to accommodate.
Although we pride our selves on superior customer service, sadly mistakes do happen. If you receive the wrong item or are simply unsatisfied with the product, simply send us an email detailing your concerns and request a return authorization number within 30 days of your purchase date. All items must be unworn (aside from trying it on) and need to be in the original packaging with the manufacturer tags.
*Special order items such as trailers and dollies are non-returnable and non-refundable
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.